Customer Service and Product Review
Have used company in the past for a few emergency repairs. Company responded to each request within 3 hours. In 2014, Icontacted my home warranty insurance company and after 3 service attempts and 17 days without A/C, I contacted ABA Appliance and within two hours they arrived and repaired the old unit. In May 2017, unit failed, called ABA and here within 2 hrs and 45 minutes. All staff, office, field, repair and installation personnel are extremely helpful, professional and knowledgeable. I did not hesitate to purchase a new unit due to my past experience with the company. I'm so confident in ABA Appliance, I purchased a new unit, extended service, parts and labor without blinking an eye. This company by far has it together and is an excellent example of Customer Service!!!!!! They are customer service oriented and I could hear each employees commitment and pride in their voice. Please be sure to give ABA Appliance a thank you in representing Bryant Products.