- Review by
Michael
-
August 08, 2019
Awful.
The tech crew were excellent but the salesman was untruthful, incompetent, plus tried to sell us an electrical box upgrade for $3,000 that even his own electrician said was not needed. He sold us a ceiling cassette system because, he said, the wall mounted units I had requested wouldn't work. The cassette was 12k, not the 18k specified, which left us with an 87f house in 100f + summer heat for almost 2 weeks. We had to leave the house for 3 days because it was just too hot. He finally installed what I had asked for in the first place and it works tolerably well; except that the units total 36k draw and he installed a 24k condenser which he said would be the highest he would recommend. How well does it work? You do the math. It's tolerable but not excellent. Daniels was good to work with but Ron Gutierrez was NOT.