Excellent Customer Service
I would highly recommend Aair Systems from Oxford, MA. From the initial quote to the day of the installation, the entire team was very courteous and always provided an exceptional customer experience. The job was done well and everything was working perfectly following the completion. What I most appreciated from Aair Systems was the fact that they provided such a detailed quote and provided multiple options to choose from. Other quotes I received provided me a with a one line that said "Bryant A/C" and a price, based on that I knew this was the company I wanted to work with today and going forward. The only thing I'm disappointed with is that following the installation of the unit and Bryant Housewise thermostat I purchased an Ecobee 4 for my upstairs thermostat. I could not register the Ecobee because it said my e\-mail address is already used. Apparently the Housewise and the Ecobee use the same backend platform, which you would think would make for easy interoperatability or the possibility to use a single login to control both thermostats, but after calling Ecobee Support I was given a vague answer to use another e\-mail address for logging into my Ecobee (not really convinced by the answer). Also, the Housewise seems good, but the app is pretty outdated can't put it in portrait mode, and no compatibility with Samsung SmartThing, which is disappointing.