A Pleasant Experience
As pleasant as things can be when your HVAC dies... Brent did a good analysis of our old system's problem, and then prepared estimates for repair or replacement. Deciding it was time for a replacement, he then prepared a layout of our system options. Once we decided on a replacement system, he called in and scheduled the job. On installation day, Brian and Cody arrived promptly at 0800 and were quick to work, discussing any questions I had. The completed the job in a timely manner, removed the old units and cleaned up beind themselves. Brian then explained the systems and answered other questions I had. All in all, it was as pleasant as replacing an HVAC system can be. While the contract included a year's maintenance for the new unit, we also setup for maintenance on our other downstairs unit. I'm happy with the experience and expect to be pleased with their future service.