The Absolute Best Customer Service
To anyone considering using SW Heating \& Cooling here is my story: Unfortunately, my HVAC system died this summer after 27 years and I needed to get it replaced. Because I have an engineering background, I did considerable research on the brands, installation companies and energy usage of different units. I ultimately selected Southwest Heating \& Cooling and I am so glad I did. I was thoroughly impressed with their entire team, from the Owner to the technicians that installed the unit. Mike M., the owner, came out and reviewed the system and gave us a quote. The Office Manager, Lisa B., was so personable and professional and has excellent communication skills. She kept me in the loop by both phone calls and e\-mails on what was going to be happening, helped find rebates for me, etc. The technicians, Preston and Michael, were AMAZING! They were both so professional and really took the time to do the job right, explain things to me, like how to make my unit last longer, etc. Michael was so nice and even made aesthetic changes for me upon request, even though it took him a little bit longer and cost him a little bit more. He didn't complain once or say no. Truly a craftsman. All this being said, I would HIGHLY RECOMMEND this company for any HVAC Service. They go above and beyond and these days, that's saying a lot.